In Ghana’s restaurant industry, survival often depends on numbers; profit margins, inflation rates, and customer counts.But behind those numbers are people (Cooks, servers, cashiers, and managers) whose communication, emotions, and sense of belonging can make or break a business. As restaurants navigate economic heat, one truth keeps resurfacing: leadership that…
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Innovation and Storytelling: Communicating Identity Through Change
In Ghana’s restaurant world, innovation often brings to mind new menus, sleek interiors, or delivery apps. But beneath those visible shifts lies another, quieter kind of innovation; one driven by communication. It’s the ability to tell stories that move people, to connect beyond transactions, and to turn everyday experiences into…