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    Empathy and Internal Communication: The Human Side of Resilience

    November 16, 2025 - By Georgette Panford-Quainoo

    In Ghana’s restaurant industry, survival often depends on numbers; profit margins, inflation rates, and customer counts.But behind those numbers are people (Cooks, servers, cashiers, and managers) whose communication, emotions, and sense of belonging can make or break a business. As restaurants navigate economic heat, one truth keeps resurfacing: leadership that…

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