In Accra’s restaurant world, visibility is everything. When customers scroll, they choose where to eat long before they walk through the door. For Ghanaian restaurants navigating rising costs and fierce competition, having a strong digital presence has become more than marketing; it’s a lifeline. Across the city, restaurants like Duchess…
In Ghana’s restaurant industry, survival often depends on numbers; profit margins, inflation rates, and customer counts.But behind those numbers are people (Cooks, servers, cashiers, and managers) whose communication, emotions, and sense of belonging can make or break a business. As restaurants navigate economic heat, one truth keeps resurfacing: leadership that…
Every restaurant faces a day when things don’t go as planned. This could be in the form of a late order, a missing ingredient, a frustrated customer, or an unexpected price surge.In those moments, food alone can’t save the day. What makes the difference is communication; how leaders respond, what…
Over the past few days, this blog series has taken a close look at Ghana’s restaurant industry, not just through food or business strategy, but through something deeper: communication. From digital storytelling to team empathy and crisis management, one truth stands out across every kitchen and dining hall we visited:…